Elpress recommends that its customers regularly send in crimping tools and dies for service and calibration. There is also a benefit to registering their tool on the Elpress website. Roger Andersson, service manager at Elpress, can only see benefits in annual servicing and calibration of crimping tools and dies. This applies to everything from the Miniforce hand tools to PS710 pumps and crimp heads.
"When we calibrate a crimping tool, the customer receives a calibration certificate. For example, if the operator has carried out a job on switchgear and a fire or malfunction occurs afterwards, this certificate indicates that approved tools and dies have been used. If everything else has been done correctly, you are covered in the event of a dispute. Calibration certificates are valid for one year” Roger says.
Whether your tool is rarely or frequently used, an annual service is a good idea, he believes. If the tools are used frequently, you may need to have them calibrated twice a year. This entails the operator being careful and diligent with his/her tools and sending them in if they leak or have other faults.
"The service includes replacement of consumables such as oil and seals, which dry out regardless of whether you use your tool a lot or a little. It is all about being on the safe side. Servicing is part of System Elpress and is thus a prerequisite for a safe terminal,” says Roger.
You will receive a notification in the display of the PVX1300/PVX611 when it is time for a service.
On the older PVL1300/PVL611 models, an LED light indicates time for service.
"Another way is to register your tool on our website.
In addition, anyone who registers their tool will have the warranty extended by one year, this applies to handheld hydraulic tools, for example PVX1300/PVX611. In practice therefore, it is a question of extending the service life of the tool,” Roger continues.
Elpress currently has service partners in Germany, England, USA, Norway and Finland, as well as in India and Australia. In addition, through subsidiaries, in China.
"We are constantly on the look out for new talented service partners and we are currently looking for a suitable candidate in South America," says Roger.
Elpress service department has recently received new workstations with improved lighting.